Questions,
answered.

ezPayments is a U.S.-based fintech platform for businesses and individuals. One wallet lets you collect money by link, invoice or QR code, hold it, and pay anyone: friends, family, contractors and vendors, in 105 countries, plus bills in Egypt.

Most businesses and individuals can sign up in minutes. Getting paid and paying others depends on completing standard identity or business verification.

Sign up, then add a payout account and link your bank so you can withdraw. For security and compliance, newly registered accounts have an automatic seven (7) day hold on payouts. After that, your account becomes fully active once verification is complete.

We don’t profit from holding your money. Payouts come straight from your wallet, there is no float interest, fees are shown before you confirm, and global payouts can cost less and arrive faster than through layers of intermediaries.

No. ezPayments works on a pass-through model: you send payouts directly from your own wallet or linked accounts, and no one earns interest on your money while it waits.

No. Businesses and individuals can pay and get paid internationally, subject to supported corridors and compliance requirements.

No. Business payouts are for vendors, contractors and freelancers. ezPayments does not support payments to W-2 employees or other workers that require tax withholding.

Send a payment link or an invoice, or show your Pay Me QR code. Your payer chooses card, Apple Pay, Google Pay, ACH bank transfer, stablecoin or their ezPayments wallet.

In your dashboard go to Payment Links, then Create Payment Link. Enter the amount in USD, a description, and the customer’s name and email. Optionally add a reference or invoice number and an expiry date, choose whether to email the customer, and create the link.

Payment Links and Pay Me are available on request. Eligibility depends on account history, business type, expected volume, risk profile and compliance requirements. To request access, contact us with a short description of your business, your use case and your estimated monthly volume.

No. Anyone can pay a link, an invoice or a Pay Me code by card, Apple Pay, Google Pay or bank. People who already have an ezPayments wallet can pay from their balance instead.

It depends on the method: card payments settle faster than ACH bank transfers. Every payment shows its expected settlement date in your activity, so you always know when the money will be available.

Any payment between two ezPayments wallets, including paying a link or Pay Me code from your wallet. Card and bank payments take time to settle, and you see the expected date on each one.

US dollars. One USD balance holds everything you collect, and you can pay out in the local currency of 105 countries.

From Transactions, choose Deposits. A standard ACH deposit from your bank takes 2–4 business days. A wire deposit usually arrives 1–3 business days after you send it: create it from Wallet Balance, Deposit, Wire Transfer, then send the wire from your bank with the reference code in the memo. You can also top up by card, Apple Pay, Google Pay or stablecoin. A first wire deposit can take a little longer for security checks.

Yes. They get an email, and the money is waiting for them when they open their wallet.

105 countries, paid out in local currency. The full list is on the payout countries page.

Go to Transactions, then Withdraw, choose your verified bank account and enter the amount. To add a bank first, go to Settings, Payout Accounts, Add New Account, and complete verification. Payout accounts can’t be edited: if your details change, add a new account, verify it, then remove the old one.

Instant payouts: usually under 30 minutes, where eligible. Standard withdrawals: usually 1–4 business days, and longer in some countries. A withdrawal requested on a weekend or U.S. bank holiday starts the next business day. A first withdrawal can take a little longer for verification.

A withdrawal that reaches an eligible bank account or debit card in about 30 minutes. They are available in 30 countries, not in the UAE, Saudi Arabia or Thailand, and the instant fee is shown before you confirm.

Yes. Turn on automatic withdrawals from your dashboard, set the balance that triggers a withdrawal and how much to keep in your wallet, and we withdraw automatically when your balance reaches it. You can choose instant payouts where your account is eligible.

If a transaction hasn’t cleared after 5 business days, contact our support team and we’ll check its status for you.

Bills in Egypt, through Fawry: electricity, mobile, internet, top-ups, donations and more. You see the amount due in EGP and the cost from your USD wallet before you pay.

Instant pays the biller right away, usually within minutes, for a higher fee. Normal costs less and reaches the biller within 6 working days. Both show the fee and the expected date before you confirm.

We warn you before you pay a bill you have already paid, and block it when a second payment can only be a mistake.

Pricing is pass-through: most fees are charged by payment gateways such as Stripe or by your bank, with no hidden markup. Every fee is shown before money moves, and the full fee schedule is in your dashboard under Settings, Fee Rates.

No. Fees are disclosed upfront, and FX rates and any network costs are shown before you confirm a payout.

No. ezPayments does not withhold taxes or apply VAT. Any tax obligations are handled outside the platform.

KYC, KYB, AML and sanctions checks, plus 1099 reporting workflows, applied where required by law and by our payment partners.

ezPayments is not a bank: banking and custodial services are provided by regulated partner financial institutions, and card payments are processed by Stripe under PCI-DSS. Two-factor sign-in is required, and every payment out of your wallet asks for a second check.

Yes, from Settings. If you still have a balance or a payment in progress, we tell you what to finish first.

Email hello@ezpayments.co or use the contact form. We help with account setup, payments and anything else you run into.